Support center
Browse quick answers about payments, orders, and popular features. Use the search or filters to jump straight to what you need.
Tip: Try keywords like “partial”, “drip feed”, or “refill”.
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Partial status means an order was only delivered in part and the undelivered quantity was refunded to your balance automatically.
Drip Feed automatically repeats an order so that engagement looks more natural over time.
Example: For 1,000 likes delivered in batches of 100 every 30 minutes, set Quantity to 100, Runs to 10, and Interval to 30.
The mass order tool lets you submit multiple orders in one go. Each line represents a single order with the format ServiceID | Link | Quantity.
915|https://yourprofile.com/post-1|2500
915|https://yourprofile.com/post-2|1000
915|https://yourprofile.com/post-3|500
Paste your prepared list into the mass order form and submit—each line will be created as a separate order.
You can launch your own panel in minutes through our Child Panel program.
Cancel and refill buttons send a manual request to our team—they are not instant actions.
Our prices are already optimised for resellers and agencies, so we do not provide additional discounts.
Watch the Updates page after signin for service promotions when they are available.
PayPal is currently unavailable for newly created accounts. We'll notify eligible users if the option returns.
If you need an alternative, feel free to use card payments, crypto, or any other active method on the Add Funds page.
No. Drip Feed can only be scheduled through the standard order form. Mass orders and API calls execute immediately without drip scheduling.
Yes—secure credit and debit card payments are supported through our Add Funds page.
If you cannot see the option, open a support ticket from your dashboard so we can enable it for you.
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Select a service that explicitly mentions Monetized in its name or description—those are designed for channels that earn ad revenue.
Instagram mention campaigns tag another account's followers in the comments of your chosen post.
Impressions count how many times your content was seen. Brands often request this metric to gauge campaign performance.
Ordering impressions can help boost the visibility stats inside your Instagram insights.
Submit the link right after the stream starts—or at most a few seconds before. That ensures our system can detect the broadcast successfully.
Delivery speed depends on the service you choose and the current platform conditions.
Saves let users bookmark your post so they can revisit it later. A high number of saves signals strong engagement to Instagram's algorithm.
Ordering saves can support explore-page performance alongside likes and impressions.
Statuses help you understand exactly where your SMM panel order stands:
Tip: check start time and speed in the service description before ordering.
Start Time = how long it takes to begin (e.g., 0–30 min). Speed = delivery rate after start (e.g., 5K/day).
Example: a TikTok views service with Start Time 15–60 min and Speed 20K/day may appear idle at first; once it starts, you’ll see the counter move quickly. Planning bulk campaigns? Always combine start time + speed to estimate completion windows.
Refill applies to services that mention a refill window (e.g., 30 days). If drops happen inside that window, you can submit a refill request from the order page.
Note: Non-eligible services or drops caused by profile changes can’t be refilled.
Correct URLs reduce failures in your reseller smm panel orders:
&lc=COMMENTID.Always keep the post/account public until delivery finishes.
Drops can happen due to platform updates, content removals, or sudden spikes. To keep results stable:
Some gateways may request KYC to comply with regulations and anti-fraud requirements. If verification is required, you’ll be prompted inside the WKSMM SMM panel with secure upload steps. We never ask for social media passwords.
Payments without KYC may have lower limits or temporary holds by the processor.
Our API SMM panel supports order creation, status checks and balance sync. Common issues:
Tip: cache service lists daily and validate quantities before sending bulk orders.
Child Panel: fastest way to launch a branded storefront with minimal dev work — good for teams who want UI + billing built-in.
API Reselling: best if you already have a site/app and only need programmatic fulfilment with custom pricing logic.
Many agencies start with a child panel, then integrate API as they scale.
Some services support country targeting (e.g., views or followers from selected regions). If targeting is available, it will be mentioned in the service name/description. Keep in mind that narrow GEOs may have different speeds and prices compared to global options.
Refunds apply to undelivered or partial portions according to the service terms. Once funds are added, chargebacks may lead to account restrictions in line with our Terms. For gateway-specific rules, check the Add Funds page and our policy documents.
We do not support content that violates platform policies or local laws (e.g., hate speech, violence, adult content, spam). Orders on private, restricted, or removed content may fail and are not eligible for replacement.
For brand accounts, ensure you have rights to promote the content.
Combine purchased signals with real activity to sustain rankings and reach:
If Processing lasts longer than the stated start time:
Price updates apply to new orders only. Existing orders keep their original rate. For resellers, review prices periodically and update your storefront to protect margins when platform conditions change.
Successful teams use an all-in-one SMM panel to add predictable momentum to campaigns and then combine those signals with organic content and smart timing. If you manage clients, your goal isn’t just higher numbers — it’s measurable outcomes: reach, watch time, saves, and conversions. This guide explains how to pick the right SMM services, reduce drops, and automate routine tasks.
For Instagram, impressions and saves help content travel to the explore page, while Reels views increase early velocity. On TikTok, views and shares push videos into new clusters; for YouTube, pair subscribers with watch hours to support ranking and monetization. Always read the start time and speed to estimate delivery windows before you promise results to clients.
Drip-feed avoids unrealistic spikes. Schedule batches that match your posting rhythm, and do not change usernames, links, or privacy during delivery. If a package includes a refill window, keep the content live so our team can verify drops and top it up when eligible.
The API SMM panel lets you sync orders, balances, and statuses with your storefront. Cache the service list daily, validate quantities, and poll statuses with backoff (15–60s) to respect rate limits. White-labeling your offers keeps clients focused on your brand while WKSMM handles execution behind the scenes.
Country-targeted services may have different speeds and costs; use them when the audience location matters for brand deals or ad warm-ups. Review live updates regularly and adjust margins on your reseller SMM panel. Share simple reports: links, timestamps, start/finish states, and refill outcomes.
The FAQ covers the most common questions, but successful panel owners often explore a few extra topics before scaling campaigns. Understanding how balance top-ups work, how to interpret order logs, and how to sync services with your storefront helps you serve clients faster while keeping error rates low.
Review the Updates and Services pages regularly, especially after major platform changes, so you can adjust pricing or pause offers proactively. If you manage a team, encourage them to document resolved tickets—these internal notes turn into ready-made responses for similar issues later.
For new users, start by testing a small order on each service you plan to resell. It confirms delivery speed, clarifies reporting formats, and gives you screenshots you can share with your customers when they ask what to expect from WKSMM.
Unlock the best SMM panel experience by combining automation, transparent reporting, and proactive client communication. These resources keep your reseller business organised so you can scale confidently.